Chair Brief
Pre-visit patient intelligence — know your patient before they sit down
Upcoming Today
Emma Richardson
Severe anxiety — approach with care
Severe dental anxiety — mentioned panic attacks during dental procedures. Needle phobic.
Chief Concern
Severe tooth pain — upper right area. Started 4 days ago, keeps her up at night. Mentioned fear of needles in initial call.
Financial
Communication
• Prefers detailed explanations before any procedure
• Needle phobic — use topical numbing first
• Responded well to WhatsApp communication
Flags
Severe dental anxiety — mentioned panic attacks during dental procedures. Needle phobic.
Pain suggests possible pulpitis — may need emergency root canal assessment
Recent Interactions
Initial inquiry call — AI booked emergency slot. Patient was crying. Anxiety level: very high.
Sent what-to-expect guide for nervous patients. Patient read immediately.
Patient asked if sedation is available. AI confirmed and noted preference.