Analytics
Operational Truth Layer — practice performance intelligence
Calls Handled
804
+12.5%
AI Resolution
79.9%
+3.8%
No-Show Rate
5.7%
-4.2%
Revenue Recovered
£13,089.78
+18.3%
Schedule Fill
94.0%
+5.1%
Avg Response
29s
-15.2%
Revenue Recovered
Daily recovered revenue (£) — last 30 days
No-Show Rate
Daily no-show % — target: 8%
Revenue Leakage Map
Where your practice is losing money monthly
Total monthly leakage
£16,500
£15,300 recoverable with Intake
Missed Calls (after-hours)critical
£4,800/mo
RecoverableNo-Showscritical
£3,700/mo
RecoverableUnfilled Cancellation Slotshigh
£2,900/mo
RecoverableMissed Calls (peak hours)high
£2,100/mo
RecoverableUnscheduled Treatment Attritionmedium
£1,800/mo
RecoverablePatient Churn (no recall)medium
£1,200/mo
Channel Performance
| Channel | Volume | AI Resolution | Avg Response |
|---|---|---|---|
Phone | 342 | 89% | 12s |
SMS | 278 | 94% | 8s |
WhatsApp | 198 | 91% | 15s |
Email | 89 | 88% | 45s |
Webchat | 45 | 96% | 5s |