Platform capabilities
Every Feature Your Dental Practice Needs. One Platform.
Relaya replaces scattered tools with a single AI-powered dental front-office operating system. Voice calls, scheduling, payments, integrations, video, forms, recalls, patient memory, and analytics - connected and coordinated as one practice presence.
Core capabilities
The foundation of your dental front office.
Four systems that handle the highest-impact operations in any dental practice - calls, scheduling, payments, and PMS connectivity. Each works independently. Together, they create a practice that never drops a patient.
AI Voice Receptionist
Every call answered instantly, 24/7. Books appointments, handles recalls, routes emergencies, and summarises conversations in 10 languages. No voicemail, no hold music, no missed patients.
AI Scheduling Intelligence
Smart slot optimization that considers treatment type, provider expertise, and patient preferences. Waitlist automation fills cancellations instantly. No-show prediction adds confirmation touchpoints where needed.
Payment Orchestration
Text-to-pay via SMS and WhatsApp. Payment plans with automated installments. Deposits at booking. Multi-processor support with Stripe, Razorpay, and Adyen across 8 markets. Collection without chasing.
PMS Integrations
Bi-directional sync with Dentally, Exact/SOE, Open Dental, and Doctolib. Appointments, patients, providers, and treatment data flow seamlessly. Webhook support and developer API for custom workflows.
Complete surface
Everything else a modern dental practice expects.
Beyond the core, Relaya covers every operational surface - from after-hours handling to clinical safety detection. All connected. All configured to your practice rules.
Video Consultations
Browser-based video calls with patient context attached. Follow-up workflows triggered automatically. No app downloads required.
Online Self-Booking
Embeddable booking widget with real-time availability. Patients book, reschedule, or cancel without calling. Brand-matched to your practice.
Recall Campaigns
Automated recall sequences via SMS, WhatsApp, email, and AI voice calls. Dormant patient reactivation. Unfinished treatment follow-up.
Smart Waitlist
Automatic slot offers when cancellations open gaps. Patients matched by treatment type, duration, and preferences. Gaps fill without staff effort.
After-Hours Coverage
AI handles calls, messages, and booking requests outside business hours. Emergencies escalated immediately. Everything else queued for morning review.
Clinical Safety
Deterministic safety detection across 10 languages. Medical emergencies, safeguarding, and self-harm indicators trigger immediate human escalation. Zero AI judgment on critical safety.
Compliance & Audit
Full audit trails, role-based access, GDPR compliance, data export workflows, and multi-market regulatory awareness across UK, US, Australia, India, and Europe.
Workflow Automation
Trigger-based workflows for forms, reminders, follow-ups, and escalations. Configure once, runs forever. No code required.
Why Relaya
Not a bundle of tools. A single operating system.
Other dental software stacks bolt features onto legacy systems. Relaya was built from day one as a unified platform where every capability shares context - patient memory, communication history, scheduling state, and payment records.
When a patient calls, the voice AI knows their appointment history. When they book, the deposit request follows automatically. When they arrive, the clinician has a Chair Brief with everything that matters. That's the difference.
Shared patient context
Every feature reads from and writes to the same patient record.
Automatic workflows
Actions in one system trigger responses in others.
Single dashboard
One view of everything happening in your practice, real-time.
Multi-market native
UK, US, Australia, India, France, Spain, NZ, and Ireland built-in.
12+
Integrated capabilities
4
PMS systems supported
8
Markets served
10
Languages for voice AI
See how every feature works together.
Book a walkthrough to see Relaya configured for your practice - your providers, your availability, your patient communication style, your payment preferences.
See Relaya in action